Shipping Policy
GamesPacked, we aim to provide a reliable and transparent shipping experience for all customers within the United Kingdom. Please read the information below to understand how our shipping process works.
Shipping Cost
All orders placed on our website qualify for free standard shipping. We do not charge any membership fees or additional shipping costs for domestic deliveries.
Shipping Coverage
Our shipping service currently applies to domestic orders within the United Kingdom.
Order Processing Time
Orders are typically processed within 1–2 business days (Monday to Friday)
after the order has been confirmed. Orders placed during weekends or public holidays will be processed on the next available business day.
Transit Time
Once your order has been shipped, delivery typically takes 3–4 business days (Monday to Friday) depending on your location within the United Kingdom.
Order Cut-Off Time
The daily order cut-off time is 06:00 PM (GMT) Greenwich Mean Time (London). Orders placed after this time will be processed on the following business day.
Shipping Carriers
We work with trusted shipping partners to ensure reliable delivery. Our primary shipping carriers include DHL Express, UPS, and USPS.
Address Changes
Please ensure that the shipping address entered during checkout is accurate. Once an order has been dispatched and is in transit, we may not be able to modify the delivery address. If you need to update your delivery address, please contact us within 24 hours of placing your order.
Order Cancellations
Customers may cancel their order at any time before the item has been shipped. If the order has already been dispatched, please refer to our Refund Policy for further assistance.
Damaged Parcels
If your package appears to be damaged during delivery, we recommend refusing the parcel from the courier when possible and contacting our support team immediately. If the parcel has already been delivered while you were not present, please contact our customer support team for further assistance.
Contact Information
GamesPacked
Address: 5 Brayford Square Suite 10414, London, England, E1 0SG, United Kingdom
Phone: +447453387541
Email:support@gamespacked.com